Posted to News on 16th Aug 2018, 10:53
Festo revamps distribution network to improve customer service
Festo has completely reviewed its distribution network to offer customers an even more comprehensive and responsive service. The Festo Official Partner network will ensure customers can access the full Festo product portfolio and also receive consistently high levels of technical knowledge and support wherever they may be located.
Steve Land, Indirect Channel Sales Manager for Festo, explains: "In order to complement our industry-leading direct sales operations, we have taken the strategic decision to only work with partners who live up to the requirements that customers place on Festo as a performance leader. The quality of our partners is therefore a key element in the network criteria, alongside ensuring regional coverage. Our official partners have been selected because they can provide a combination of expert service and in-depth product knowledge, as well as demonstrating their commitment to Festo standards and values."
The first companies in the UK became Official Partners after successfully completing an extensive audit process. Official Partners are able to combine the convenience of local stock-holding and service with access to Festo's 33,000 standard catalogue products and global expertise in automation to ensure class-leading supply for customers. With Festo currently introducing more than 100 new patents annually, the official partner network will also play an essential role in ensuring that customers have access to the latest automation innovations and application advice more quickly, helping them to deliver truly bespoke solutions to maximise productivity.
To identify your nearest Festo Official Partner, simply visit the Festo Official Partner web page at www.festo.co.uk/officialpartners.
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