Posted to News on 3rd Jul 2025, 11:00
Helping machine builders improve their service capabilities
With IXON, machine builders achieve a distinctive service proposition that really makes them stand out in the competitive market. The combination of Remote Access Cloud, Machine Insights Cloud and a Service Portal Cloud in one modern platform ensures that service is not only smarter and more efficient, but also scalable and future-proof.
(See IXON at MachineBuilding.Live, 15 October 2025, on stand 128)
IXON's product suite includes:
Remote Access Cloud: To easily connect to a machine across the globe to troubleshoot or update the system. All connections are secure and compliant with the highest industry standards.
Machine Insights Cloud: For real-time data collection and analysis to detect issues early and optimise performance.
Service Portal Cloud: For collaboration between machine builders and their customers, allowing end-users to operate their machines, monitor performance, view documentation, and track service tickets.
IXON also offers industrial edge gateways that connect machines securely to the cloud while separating OT and IT networks.
The product names have changed, but the platform's core capabilities remain the same: a secure, integrated and future-ready solution for machine builders.
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